It asks for additional payment after purchase
Usually, that means you need to log in on our website. Please navigate here first:
https://onplanners.com/user/login
If you see the authorization form - enter your username and password.
After that, you should be able to download your purchase.
If you don't see the authorization form, please ensure you have the product you're trying to download in your purchases list.
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First of all, please try to log in here: https://onplanners.com/user/login In case you don't remember your password, please reset it here: https://onplanners.com/user/password If you don't remember the username (email) you have been registered with, ...
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